Privacy Policy

Effective Date: May 1, 2026
Business Name: Stump Force
Service Area: Edmonton and surrounding area
Contact Email: dawson@stumpforce.ca
Phone: 587-985-0644

1. Introduction

Stump Force respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you contact us, submit a form, request a quote, or interact with our Facebook or Instagram advertisements.

By submitting your information through our website, Facebook lead form, Instagram lead form, Messenger, phone, email, or any other contact method, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

  • Your name

  • Phone number

  • Email address

  • Service address or general location

  • Details about the stump grinding service you are requesting

  • Photos or descriptions you choose to send us

  • Any other information you voluntarily provide

If you submit a form through Facebook or Instagram, we receive the information you choose to provide through that form.

3. How We Use Your Information

We use your information to:

  • Contact you about your stump grinding request

  • Provide quotes or estimates

  • Schedule appointments

  • Answer questions

  • Follow up on submitted forms or messages

  • Provide customer service

  • Keep basic business records

  • Improve our advertising and services

We do not sell your personal information.

4. Consent

When you submit your information through a form, message, phone call, email, or advertisement, you consent to Stump Force collecting and using that information for the purposes listed in this Privacy Policy.

You may withdraw your consent at any time by contacting us. If you withdraw consent, we may no longer be able to provide certain services or follow up on your request.

5. Sharing of Information

We do not sell or rent your personal information.

We may share limited personal information only when necessary, such as with:

  • Service providers who help us operate the business

  • Booking, invoicing, advertising, or communication platforms

  • Contractors or team members helping complete your requested service

  • Legal or regulatory authorities if required by law

We only share the information needed for the specific purpose.

6. Facebook and Instagram Lead Forms

If you submit your information through a Facebook or Instagram lead form, your information is provided to Stump Force so we can contact you about the service you requested.

Facebook and Instagram may also process your information according to Meta’s own privacy policies. Stump Force is only responsible for how we use the information after we receive it from the form.

7. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. This may include limiting access to your information, using secure accounts, and storing customer information only where needed for business purposes.

8. How Long We Keep Your Information

We keep personal information only as long as reasonably necessary for the purposes listed in this Privacy Policy, including customer follow-up, service records, accounting, legal, or business needs.

When information is no longer needed, we will delete it or securely dispose of it where reasonably possible.

9. Your Rights

You may contact us to:

  • Ask what personal information we have about you

  • Request a correction to your information

  • Ask us to delete your information, where legally and practically possible

  • Withdraw consent for future contact

To make a request, contact us using the information below.

10. Contact Us

For privacy questions or requests, contact:

Stump Force
Email: dawson@stumpforce.ca
Phone: 587-985-0644
Service Area: Edmonton and surrounding area

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available where this policy is linked.